Data Protection
How your personal data is used when you contact P.L.I. or tell us about a project.
Data controller
ProLink Infrastructure S.à r.l. (P.L.I.), registered with the Luxembourg Trade and Companies Register under number B270939, is responsible for the personal data processing described on this page.
23, rue du Puits Romain
L-8070 Bertrange, Luxembourg
Data collected and how it is used
When you contact us or tell us about a project, we use the information you provide to reply, review your request and follow it up.
Depending on the form used, this information may include your name, contact details, enquiry type, information about your company or the site concerned, and the content of your message.
Fields marked as mandatory are necessary to process your request. Without this information, we may be unable to respond to it. Please only provide data relevant to your request.
Legal bases
Reviewing a project enquiry and managing a contractual relationship are based on steps taken at your request before entering into a contract or on the performance of that contract.
General information enquiries are based on our legitimate interest in responding to our contacts and following up our correspondence.
Some processing may also be necessary to comply with legal obligations. Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before its withdrawal.
Recipients of your data
Your information is intended for people authorised to handle your request within P.L.I. Relevant technical service providers may also have access to it to the extent necessary for their work.
Any disclosure of data must be limited to what is necessary for the relevant purpose or required by law.
Videos and external websites
The website uses Vimeo to host its presentation video. Loading an embedded player may establish a connection with Vimeo and transmit technical information, including your IP address.
Information about cookies and consent is provided on our Cookies page.
Some pages may also contain links to external websites. When you visit these websites or enter information on them, their own privacy policies apply. Please consult them before submitting your data.
Data retention
Information relating to an enquiry is retained for the time necessary to process it and complete any follow-up.
Where a contractual relationship results, some data may be retained for longer to meet contractual, accounting or legal obligations, or to handle a potential dispute.
Your rights
Subject to the conditions of the GDPR, you may request access to your data, its rectification or erasure, restriction of processing or data portability. You may also object to certain processing, particularly processing based on a legitimate interest.
To exercise your rights, contact us at info@prolink-infrastructure.lu. If necessary, we may request additional information to verify your identity.
You may lodge a complaint with the Commission nationale pour la protection des données (CNPD).
Cookies
To learn more about cookies and the choices available when browsing, please see our Cookies page.
Updates
This policy may be updated when the website’s services or personal data processing activities change.